Implementing an SMS-based interaction module for uReport based on Open311 Standard

by Abhiroop Bhatnagar for Bloomington, IN, USA

Currently, citizens interact with uReport through either a web interface or through iPhone/Android app. I propose to build a SMS based front end for uReport. This module will have two parts. First would be the web-based app which would handle the incoming SMS responses and generate replies for them. Second would be the Configuration Panel, which will be part of Web Proxy.